Frequently Asked Questions

Q: What are the advantages of training at CAA?
A: We offer a user friendly atmosphere, classroom training assistants, and hands on learning activities.

Q: When are classes held?
A: Monday through Thursday, 8 am to 4 pm.

Q: How long do classes last?
A: Classes range from 1 week to 45 weeks, depending on course.

Q: Do you have summer session?
A: Yes, we have classes year round.

Q: What is the cost for tuition?
A: There are no tuition fees; however there are books and other supplies that need to be purchases.

Q: Do you offer tutorial assistance?
A: We have training assistants that are available in the classroom during the entire class day.

Q: Can I receive certifications?
A: You will receive a certificate of competency for the program you complete. You will also have the opportunity to receive IC3 and MOS certification.

Q: How do I register?
A: First, attend an orientation, contact us for more details.

Q: Are the classes just for beginners?
A: No classes are available to a variety of skill levels. Course materials are college level in a non-credit setting.

Q: Can I take classes if I already have medical or general office skills?
A: Yes, why not freshen up or learn something new?

Merced College Business Resource Center     |      630 W. 19th St.     |      Merced, CA 95340      |     (209) 386-6738
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